Automotive Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Automotive Customer Service Representative to join our team at Dorman Products. As a key member of our Powertrain Industries location, you will be responsible for delivering exceptional customer service and support to our valued customers.
Key Responsibilities- Fulfill customer orders with 100% accuracy and communicate any changes or updates in a timely manner.
- Proactively track customer orders to ensure on-time shipping and resolve any issues that may arise.
- Handle customer inquiries and provide technical support via phone, email, or other communication channels.
- Work closely with material and production groups to alert customers of potential backorders and provide solutions.
- Maintain accurate work instructions and customer requirements, and adapt to changes as needed.
- Other duties as assigned by management.
- High School Diploma or equivalent.
- General automotive parts experience.
- Excellent organizational and communication skills.
- Ability to handle complaints and conflicts in a professional manner.
- Customer service experience in an automotive or manufacturing environment is a plus.
- Proficiency in Microsoft Office and familiarity with Google Docs.
- ERP/MRP experience in a manufacturing environment is a plus.
This role is based in Reno, with the nearest secondary market being Tahoe. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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Automotive Customer Service Representative
3 weeks ago
Reno, Nevada, United States Dorman Products Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Representative to join our team at Dorman Products. As a key member of our Powertrain Industries location, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesFulfill customer orders with 100%...
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Automotive Customer Service Representative
4 weeks ago
Reno, Nevada, United States Dorman Products Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Representative to join our team at Dorman Products. As a key member of our Powertrain Industries location, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesFulfill customer orders with 100%...
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Automotive Customer Service Representative
2 weeks ago
Reno, Nevada, United States Dorman Products Full timeJob SummaryAs a key member of our team at Dorman Products, you will play a vital role in ensuring exceptional customer experiences in the automotive industry. This role requires a strong focus on customer satisfaction, technical knowledge, and effective communication.Key ResponsibilitiesFulfill customer promises with 100% accuracy and notify them of any...
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Customer Service Liaison
1 month ago
Reno, Nevada, United States Dorman Products Full timeCustomer Service RepresentativeLocation: Reno, NV, USAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at our Powertrain Industries location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring...
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Customer Service Representative
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Customer Service Associate
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Reno, Nevada, United States Dorman Products Full timeCustomer Service Representative OpportunityLocation: Reno, NV, USAs a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions.Key Responsibilities:• Fulfill promises made to customers 100% of the time or notify them of...
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