Customer Service Representative

4 days ago


Hackensack, New Jersey, United States CVS Health Full time

**About CVS Health**

We are a leading healthcare company dedicated to transforming the way healthcare is delivered. Our vision is to be the most trusted and respected health care brand, improving the lives of our customers and patients.

**Job Summary**

This role provides an opportunity to work in a dynamic retail environment, delivering exceptional customer service and supporting the success of our stores.

**Key Responsibilities:**

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion, and actively resolving potential issues
  • Foster a positive shopping experience by giving warm greetings, maintaining eye contact, and offering assistance when needed
  • Achieve accurate cash handling and follow company policies and procedures
  • Maintain store appearance by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed
  • Support opening and closing store activities, including assisting pharmacy personnel when needed
  • Embrace new services and programs that support our purpose of helping people achieve better health

**Requirements:*

  • At least 16 years of age
  • Physical requirements: remaining upright on feet for prolonged periods, lifting up to 35 lbs, visual acuity for close work
  • Preferred qualifications: previous retail or customer service experience

**Compensation and Benefits:**

The estimated salary for this role is $15.13-$19.00 per hour. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, and paid time off.



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