Customer Service Associate

4 days ago


Hackensack, New Jersey, United States Food Lion Full time
Job Overview

We are seeking a highly skilled Customer Service Associate to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to lift up to 50 pounds, stand for long periods, and perform repetitive tasks.

Estimated Salary: $12-$15 per hour based on location and experience.

Responsibilities
  1. Provide exceptional customer service by greeting customers, answering questions, and resolving issues promptly.
  2. Operate cash registers accurately and efficiently, handling cash, credit card transactions, and coupons.
  3. Maintain a clean and organized store environment, including the front end, stockroom, and cart corrals.
  4. Assist with inventory management, restocking shelves, and facing merchandise.
  5. Work collaboratively with other team members to achieve sales goals and maintain high levels of customer satisfaction.
Requirements
  • High school diploma or equivalent required; prior retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Flexibility to work varied shifts, including evenings and weekends.


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