Customer Service Manager

6 days ago


Hackensack, New Jersey, United States Food Lion Full time
Job Description:

We are seeking a Customer Service Manager to join our team at Food Lion.

Responsibilities:

• Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards.

• Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Key Skills:

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

Working Conditions:

• Stand 100% of the time, frequently walking short distances

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

Why Join Us:

Foood Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

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