Operations & Events Support Specialist

4 weeks ago


Atlanta, Georgia, United States Georgia Tech Full time
About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts.

The Institute's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Job Summary

This position serves as a first point of contact for visiting guests and clients while inside facility. The incumbent provides direction and participates in managing the daily operations of the John Lewis Student Center and Stamps Commons, Exhibition Hall, Pavilion, Historic Academy of Medicine, and West Village Dining Commons.

The position is responsible for ensuring the management of event activities in all spaces, including audio-visual equipment. This role interacts on a consistent basis with co-workers, other Facilities staff, departmental personnel, faculty, students, clients, and guests.

Responsibilities
  • Ensure that customer requests for equipment and room set-ups are met in a timely manner.
  • Assist facility leadership with executing emergency response within the facility in the event of an emergency.
  • Lead and motivate a team of students in the absence of Operations and Events management.
  • Operate a motor vehicle to move furniture and equipment. Perform maintenance and minor repairs of equipment.
  • Place furniture and equipment onto assistive equipment (hand truck, forklift, etc.) and transfer to moving van, truck or within building. Unload at new location.
  • Deliver, set-up and breakdown tables, chairs, stages, audio-visual equipment, and other needed equipment for use in campus events.
  • Interact with and provide exceptional customer service to guests.
  • Perform other duties as assigned.
Requirements
  • High school diploma, GED Certificate or Vocational School Diploma.
  • Valid Georgia Driver's License.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • One to two years of job-related experience.
Preferred Qualifications
  • Associate's Degree.
Knowledge, Skills, & Abilities

This job requires working knowledge and skills in staging processes and sequences, motor vehicle operation, use of hand tools and assembly skills; setting up audio/video equipment, such as projectors, computers, audio systems, etc. Experience working with students in a leadership capacity. Attention to detail and excellent customer service skills.



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