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Enrollment Team Lead

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San Antonio, Texas, United States Palo Alto College Full time
Job Summary

We are seeking a highly skilled Enrollment Team Lead to join our team at Palo Alto College. As a key member of our enrollment team, you will be responsible for leading, planning, and coordinating student onboarding programs, projects, and processes for prospective students and internal College or District customers.

Key Responsibilities
  • Lead and manage student onboarding programs, projects, and processes to ensure a seamless and efficient experience for prospective students and internal customers.
  • Develop and implement strategies to improve student engagement, retention, and success.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitor and analyze data to identify trends and areas for improvement.
Requirements
  • Bachelor's degree or a combination of relevant experience, education, and training that equates to the required degree.
  • Four years of experience coordinating recruitment and onboarding activities, programs, and/or projects.
  • Two years of supervisory experience.
Preferred Qualifications
  • Master's degree in a related field.
  • Recruitment and enrollment leadership experience in a higher education environment.
  • Six years of experience coordinating onboarding, enrollment, or advising activities, programs, and/or projects, including employee supervision and development.
Licenses and Certifications
  • Must possess CAEL level 3 case management training or be able to obtain training within 12 months of hire.
  • Must be trained in key competencies as defined by Student Success leadership within 12 months of hire.
  • Must possess and maintain a valid driver's license and be insurable through the organization's insurers.