Supply Chain Management Specialist
5 days ago
Luxury Watch Company is seeking a Supply Chain Management Specialist to oversee the efficient management of luxury watch shipments.
The successful candidate will be responsible for scheduling deliveries, coordinating returns, and resolving any shipping-related issues that may arise.
In this role, you will work closely with our logistics team to ensure seamless execution of high-volume orders while maintaining exceptional standards of service.
Key Responsibilities:- Schedule deliveries to meet tight deadlines and ensure timely arrival of luxury watches.
- Coordinate returns, including domestic and international shipments, to minimize delays and maximize customer satisfaction.
- Resolve shipping-related issues through effective communication with FedEx and other stakeholders.
- Prepare and issue detailed invoices, warranty cards, and appraisals for accurate record-keeping.
- Collaborate with Malca-Amit to ensure secure transportation and handling of high-value shipments.
- Use ShipStation and FedEx Ship Manager to monitor shipments, send updates, and respond to customer inquiries.
The estimated annual salary for this position is $95,000 - $125,000, depending on qualifications and experience.
Requirements:- Proven ability to manage complex shipping operations with precision and composure.
- Excellent communication and organizational skills, with a focus on delivering exceptional customer experiences.
- Knowledge of shipping software and systems, preferably ShipStation and FedEx Ship Manager.
- Experience with international shipping and customs documentation is a significant advantage.
- Proficiency in Microsoft Excel for data analysis and record-keeping.
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