Relationship Building Specialist

7 days ago


Camarillo, California, United States Mycamarilloagent Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Establish and maintain positive relationships with customers, providing exceptional service and support.
  • Act as a liaison between customers and our agency departments, ensuring seamless communication and resolution of customer inquiries.
  • Proactively market relevant products and services to customers, identifying opportunities to improve their lives and grow our agency.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Requirements

  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Ability to obtain Property and Casualty license.

Benefits

  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential/opportunities for advancement within our agency.
  • Compensation $61,000.00 per year.


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