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Client Service Associate

2 months ago

Delray Beach, Florida, United States Marion Fazio - State Farm Agent Full time
Job Overview

Position Summary:
A successful agent is in search of a qualified individual to fill the role of Office Representative for the agency. We are looking for a dynamic professional who is passionate about contributing to our growth through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a vibrant work environment, this position offers a fulfilling career path with significant earning potential and opportunities for advancement.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Exhibit a strong work ethic and a commitment to achieving success daily.

What You Will Receive:

  • Competitive salary with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Potential for career growth and advancement within the agency

Qualifications:

  • Strong interpersonal skills
  • Exceptional communication abilities—both written and verbal
  • Enthusiastic about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented with excellent organizational skills
  • Self-driven and detail-oriented
  • Dedicated to providing outstanding customer service
  • Proficient in various computer applications, particularly Windows
  • Able to thrive in a team-oriented environment
  • Capable of managing multiple tasks effectively
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you envision yourself thriving in this role, we encourage you to complete our application process. We will provide updates regarding the next steps in the selection process.

Note: This position is with an independent contractor agent, not with the insurance company. Employees of independent agents must successfully complete any required licensing and training programs. Independent agents hire their own staff, and those employees are not employees of the insurance company.