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Sales Associate

1 month ago

Delray Beach, Florida, United States Chico's Full time
Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc.

Job Summary:

The Sales Associate is responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and driving sales growth in our stores.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a positive and personalized shopping experience for all customers.
  • Meet or exceed sales goals by utilizing effective sales techniques, communicating product knowledge, and recommending merchandise to customers.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Ensure merchandise is handled, presented, and displayed in a manner that meets company standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for reward programs and build and maintain a solid customer following through clienteling and wardrobing.
  • Maintain consistent client communication through utilization of customer books.
Requirements:
  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
Physical Requirements:
  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.