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Assistant Manager

2 months ago

St Louis, Missouri, United States The Salvation Army Central Territory Full time
Job Summary

The Salvation Army Central Territory is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of our thrift store.

Key Responsibilities
  • Staff Supervision and Development
    • Support the Store Manager in supervising and training store staff
    • Participate in recruiting and interviewing staff for the store
    • Assist with scheduling and payroll processing
    • Ensure compliance with TSA policies and procedures
  • Operations and Sales
    • Support the implementation of strategies to meet production and sales goals
    • Supervise the product acquisition, production, and sales processes
    • Communicate with central warehouse to place orders for next day's processing needs
  • Store Maintenance and Appearance
    • Assist the Store Manager with maintaining the store's appearance and safety
    • Ensure compliance with OSHA and Salvation Army safety and security policies
    • Identify and communicate ways to improve the store's appearance and appeal to customers
  • Customer Development and Retention
    • Implement customer development and retention plans
    • Create an enjoyable shopping experience for customers
    • Interact positively with customers and set an example for staff
  • Recordkeeping and Reporting
    • Assist the Store Manager with recordkeeping and reporting procedures
    • Apply TSA-approved cash handling procedures
    • Manage bank runs and deposit procedures
  • Communication and Collaboration
    • Communicate with the Store Manager and ARC Department Heads as assigned
    • Work collaboratively to improve the image of The Salvation Army among staff and in the community
  • Additional Responsibilities
    • Protect resources under supervision
    • Implement product control procedures to prevent shrinkage
    • Control property, utility, and product supply waste
Requirements
  • Education
    • High School Degree or Equivalent
    • 2 years of retail experience, thrift experience a plus
    • Associates Degree a plus
  • Experience
    • Has retail experience and experience following and giving direction
  • Certifications
    • Valid Driver's License and transportation to and from the bank
  • Skills/Abilities
    • Ability to speak, write, and understand English in a manner sufficient for effective communication
    • Basic computer skills, including Point of Sales System, payroll program, and other TSA-approved systems
    • Ability to give change accurately
  • Supervisory Responsibility
    • Gives direction to staff as assigned or in the absence of a manager or assistant manager
    • Documents and reports to management any concerns in behavior or attitude
  • Physical Requirements
    • Reasonable accommodation may be made to enable individuals to perform the essential functions of this job
    • Regularly required to stand, use hands, handle, or feel; and hear or talk
    • Frequently required to walk and reach with hands and arms