Host/Support - King Tide Fish & Shell

2 weeks ago


Portland, Oregon, United States Kimpton Hotels & Restaurants Full time
About the Role

We're seeking a charismatic and detail-oriented Host/Support to join our team at King Tide Fish & Shell. As a Host/Support, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Manage reservations and seating, ensuring a seamless and efficient experience for our guests.
  • Act as an advocate for the restaurant, promoting our brand and services to guests and colleagues alike.
  • Develop relationships with guests, understanding their preferences and tailoring their experience to meet their needs.
  • Collaborate with the front-of-house team to ensure a smooth and efficient service, including taking orders, serving food and beverages, and handling payments.
  • Maintain a clean and organized workspace, adhering to health and safety standards and ensuring a positive impression for our guests.
What We're Looking For

We're looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service. If you have a warm and welcoming personality, a keen eye for detail, and a passion for hospitality, we'd love to hear from you.

Previous customer service or hospitality experience is preferred, but not required. What's most important is your ability to learn quickly, work well under pressure, and provide a consistently high level of service to our guests.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer service and want to be part of a dynamic and supportive team, we'd love to hear from you.



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