Assistant Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Assistant Manager to join our team at TravelCenters of America. As a key member of our management team, you will be responsible for providing visible leadership to our management and employees, fostering a trusting atmosphere that encourages feedback and open communication.
Key Responsibilities:
- Provide visible leadership to management and employees, promoting a positive and productive work environment.
- Develop and implement strategies to improve employee engagement, retention, and performance.
- Respond to customer concerns in a professional and timely manner, utilizing creative problem-solving skills to develop effective solutions.
- Recruit, hire, train, and retain high-quality employees who embody our company values and mission.
- Collaborate with cross-functional teams to drive business growth, improve operations, and enhance customer satisfaction.
Requirements:
- Proven experience as an Assistant Manager or similar role in the restaurant or hospitality industry.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong problem-solving and analytical skills, with a focus on creative solutions.
- Passion for delivering exceptional customer service and driving business results.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the travel and hospitality industry.
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