Training Program Manager Field Sales Lead

4 weeks ago

Northfield, Minnesota, United States Medline Full time
Job Summary

As a key member of the Medline team, the Training Program Manager Field Sales will be responsible for leading the development and ongoing management of the Sales Field Trainer Program across all sales forces. This program is an integral part of Medline's sales rep training process, serving two critical purposes in the sales rep training and development strategy:

1. Enable new rep onboarding via defined 1:1 field-based trainer coaching relationship and curriculum
2. Lead the curriculum strategy and execution to train a bench of field trainers (and pipeline of future sales managers).

This role requires close collaboration with Sales Leadership and business partners across the organization to ensure the needs of strategic and logistical operations of Field Trainer program are successfully met.

Key Responsibilities:

Partner with Sales leadership to manage, create and implement Field Training program.
Collaborate with Sales leadership, HR and Compliance to qualify new and existing field trainers.
Schedule and facilitate onboarding of newly added Field Trainers either in quarterly group training or ad hoc one on one training.
Facilitate all Trainer and Trainee pairings for new hires across all sales forces, maintains accurate database of approved field trainers and provides quarterly updates to sales leadership.
Responsible for day-to-day operations of Field Training program including - maintain connections, ensuring milestones are being completed by both trainer and trainee, Reviewing feedback from Field Trainer for completion and quality of reporting, coordinate with sales comp and payroll to initiate payment to field trainers upon completion.
Point of contact for all program and support needs for Field Trainer Program.
Defines and maintains technology and curriculum vendor relationship with for continued program optimization.
Collaborates with sales training and cross-functional teams to develop curriculum, milestones and performance measurement plans that are integrated with overall sales training (i.e. onboarding/Phase) and sales development programs.
Identify and scale best practices, working toward a standardized approach, rubrics and nomenclature/definitions for Field Progress Reports across all classes of trade to enable consistency and accountability.

Requirements:

Bachelor's degree in a business-related field.
At least 7 years overall field sales experience.
Experience in coaching and development, difficult and impactful conversations as demonstrated through a formal field sales trainer role and responsibility.
CRM, reporting and quoting systems experience.
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
Experience presenting to and communicating with various audiences (ex. others with differing language, senior management and non-technical audiences).
Demonstrated skill controlling and coordinating concurrent projects, competing priorities and critical deadlines.
Strong analytical skills required to collect and analyze data.
Proficient in Microsoft Office applications.
Position requires travel up to ___% of the time for business purposes (within state and out of state).

Preferred Requirements:

Experience managing sales professionals.
Ability to manage through influence and not direct authority.
Experience with Medline's CRM, reporting and quoting systems.

Medline is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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