Housekeeping Operations Manager

1 month ago


Boerne, Texas, United States Crescent Services Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Crescent Services. The successful candidate will be responsible for leading the housekeeping staff and laundry team to deliver exceptional results within budget, quality, and on schedule.

Key Responsibilities
  • Assist the Director in leading the housekeeping staff and laundry team to achieve project objectives.
  • Take charge of the team when the Director is absent.
  • Schedule shifts using labor reports to optimize team performance.
  • Evaluate safe work practices through job performance reviews and daily inspections.
  • Maintain the cleanliness and organization of housekeeping areas, including common spaces, guest rooms, and storage areas.
  • Ensure the housekeeping staff adheres to established safety regulations when using equipment and supplies.
  • Develop and maintain written policies and procedures for housekeeping and laundry services.
  • Collaborate with other departments to plan and coordinate housekeeping services for events and activities.
  • Support the housekeeping team as needed to ensure exceptional service delivery.
Requirements
  • 2+ years of experience in housekeeping and laundry.
  • 1+ year of experience in a supervisory role.
  • Proficiency in Microsoft programs.
  • Bilingual skills.
  • Organizational, analytical, and team-oriented skills.
  • Ability to work varied shifts, including evenings, weekends, and holidays.
Working Conditions

This is a full-time non-exempt position that reports directly to the Director of Housekeeping. The employee will be required to sit, stand, climb, balance, stoop, kneel, crouch, or crawl at any given time and lift up to 25 pounds. The employee must be eligible to work in the USA and be an equal opportunity employer/protected veteran/individual with disabilities.



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