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Store Operations Manager

1 month ago

Boerne, Texas, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Opens and closes the store in the absence of store management, including all required systems start-ups and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries and completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience by engaging customers and patients, resolving customer issues, and answering questions to ensure a positive customer experience.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process, including opening the backdoor for vendor deliveries and registering all related sales on assigned cash register.
  • Responsible for maintaining accurate inventory counts, maintaining the accuracy of on-hand quantities, and ensuring compliance with state and local laws regarding regulated products.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence.
  • Has working knowledge of store systems and store equipment and assists at Pharmacy out window as requested.
  • Ensures compliance with all company policies and procedures and maintains respectful relationships with coworkers.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Prefer the knowledge of store inventory control.