Maintenance Director

7 days ago


Cary, North Carolina, United States Kettler Full time

About the Role:

Kettler is seeking a highly skilled and experienced Maintenance Director to oversee the maintenance and upkeep of our properties. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and retention.

Key Responsibilities:

  • Oversee and participate in all maintenance projects, including capital improvements and repairs to property grounds, apartments, and building exteriors.
  • Manage maintenance budgets and other administrative tasks, ensuring timely and cost-effective completion of projects.
  • Direct all property/ground upkeep, preventive care, and maintenance service efforts, maintaining accurate records for all services performed.
  • Coordinate all contracted services, monitor vendor performance, and ensure compliance with Kettler guidelines.
  • Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment.
  • Conduct monthly and quarterly safety meetings, monitoring direct reports' adherence to Kettler safety guidelines.
  • Oversee the maintenance team, completing related maintenance duties and inspecting the community continuously to record and correct deficiencies.
  • Order necessary supplies and parts within budgetary guidelines, managing make-ready timelines to minimize downtime.
  • Monitor, minimize, and manage maintenance personnel overtime, striving to perform maintenance duties in the most cost-effective manner.
  • Maintain a service-oriented environment by exhibiting a professional appearance and attitude, coordinating daily meetings with property managers to provide updates on maintenance projects.
  • Other duties as assigned.

Requirements:

  • 4+ years of maintenance experience
  • 2+ years of supervisory experience
  • Universal EPA/CFC Certification required
  • Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, VFD's, boilers/chiller, cooling tower, VAV boxes, reading blueprints, and HVAC (heat pumps, water source heat pumps, gas/electric furnaces, and water heaters)
  • Valid driver's license and must live within 30 minutes of the property
  • Responsible for taking calls for after-hours emergency maintenance, including nights and weekends on a rotational basis
  • Personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur
  • Ability to use a computer
  • Excellent English communication skills, both verbal and written
  • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities


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