Billing Operations Specialist

2 weeks ago

Atlanta, Georgia, United States Momar Full time
Job Overview

Salary: $19-$23 per hour

Company: Momar

Position Summary:

The Invoicing Specialist plays a vital role in the financial operations of the company, reporting directly to the Operations Manager. This position is essential for managing the invoicing cycle and ensuring the accuracy of credit memos. The successful candidate will contribute to maintaining financial integrity, enhancing customer satisfaction, and facilitating seamless financial transactions.

Key Responsibilities:

  • Prepare, review, and distribute precise invoices to clients promptly.
  • Verify all invoice details, including pricing, terms, and tax information, ensuring compliance and accuracy.
  • Maintain organized documentation of all invoices for easy access and auditing.
  • Conduct detailed research on orders to resolve any discrepancies in invoicing and billing issues.
  • Handle credit memo requests, assessing their validity according to company guidelines, and process them efficiently.
  • Work collaboratively with other departments to address credit memo concerns and maintain comprehensive records.
  • Generate and analyze daily shipping and order status reports to identify potential delays and implement corrective actions.
  • Process Return Material Authorizations to ensure smooth product returns and replacements.
  • Produce and monitor weekly reports to enhance the accuracy of government order invoicing.
  • Collaborate with cross-functional teams to optimize the order-to-cash process, improve operational efficiency, and resolve vendor portal inquiries.
  • Utilize automation tools and best practices to minimize errors and streamline billing and order processing tasks.
  • Manage customer portal invoicing requests effectively.
  • Continuously evaluate and enhance the efficiency and accuracy of billing, invoicing, and order processing procedures.
  • Perform additional duties and engage in special projects as assigned by management.

Required Skills and Qualifications:

  • Positive attitude with exceptional customer service skills.
  • Strong verbal, written, and interpersonal communication abilities.
  • Proficient in mathematical calculations for pricing, inventory, and commissions.
  • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
  • Meticulous attention to detail, ensuring accuracy in all work aspects.
  • Proven ability to manage multiple tasks and responsibilities simultaneously while maintaining productivity.
  • Demonstrated history of meeting deadlines consistently, even under pressure.
  • Proficient in navigating and utilizing an ERP system.
  • Intermediate proficiency in Excel.

Education and Experience:

  • High School Diploma or equivalent.
  • At least 1 year of experience in business operations or customer service within a manufacturing or related industry.
  • Prior experience in invoicing and credit memo roles is required.
  • Solid understanding of accounting principles, invoicing practices, and credit memo processes.

Physical Requirements: Sedentary role requiring the ability to lift and/or move up to 10 lbs. unassisted. Frequent sitting, standing, and use of hands and fingers are necessary.

This position complies with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503. Momar is an equal opportunity employer and prioritizes referrals for protected veterans.

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