Billing Operations Specialist

1 week ago

Atlanta, Georgia, United States Momar Full time
Job Overview

Salary: $19-$23 per hour

Company: Momar

Position Summary:

The Invoicing Specialist plays a vital role in the financial operations of the company, reporting directly to the Operations Manager. This position is essential for ensuring the accuracy and efficiency of the invoicing process and managing credit memos. The Invoicing Specialist is key to maintaining financial integrity, inventory precision, and enhancing customer satisfaction through seamless financial transactions.

Key Responsibilities:

  • Prepare, review, and distribute precise invoices to clients promptly.
  • Verify invoice details, including pricing, terms, and tax information, ensuring compliance and accuracy.
  • Maintain organized records of all invoices issued for easy reference and auditing.
  • Conduct comprehensive order research to address invoicing discrepancies and billing issues.
  • Manage credit memo requests, assessing their validity according to company policies, and processing them accurately and timely.
  • Collaborate with relevant departments to resolve credit memo issues and maintain thorough records.
  • Generate and analyze daily shipping and order status reports to identify potential delays and implement preventive measures.
  • Process Return Material Authorizations to facilitate seamless product returns and replacements.
  • Generate and monitor weekly reports to enhance the accuracy of government order invoicing.
  • Work with cross-functional teams to streamline the order-to-cash workflow, improve efficiency, and address vendor portal requests.
  • Utilize automation tools and implement best practices to minimize errors and enhance billing and order processing tasks.
  • Manage customer portal invoicing requests effectively.
  • Continuously evaluate and enhance the efficiency and accuracy of billing, invoicing, and order processing operations.
  • Participate in additional duties and special projects as assigned by management.

Required Skills and Abilities:

  • Positive attitude with excellent customer service skills.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to apply mathematical skills for conversions, pricing, inventory, and commissions.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
  • Meticulous attention to detail, ensuring accuracy in all work aspects.
  • Proven ability to manage multiple tasks and responsibilities simultaneously while maintaining productivity.
  • Demonstrated track record of meeting deadlines consistently, even under pressure.
  • Proficient in using and navigating an ERP system.
  • Intermediate proficiency in Excel.

Education and Experience:

  • High School Diploma or Equivalent.
  • Minimum of 1 year of experience in business operations or customer service within a manufacturing environment or related industry.
  • Prior experience in invoicing and credit memo roles is required.
  • Solid understanding of accounting principles, invoicing procedures, and credit memo processes.

Physical Requirements: Sedentary

  • Ability to lift and/or move up to 10 lbs. unassisted.
  • Frequent requirements to sit, stand, use hands and fingers to handle items, reach with hands and arms, stoop, bend, see, and communicate.

Momar is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals.

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