Customer Experience Director

1 day ago


Monroe, Louisiana, United States Victoria's Secret Full time

A Customer Experience Director at Victoria's Secret is a results-driven leader who delivers exceptional customer and associate experiences to drive top-line sales. This role reports to the Store Manager.

The primary responsibility of the Customer Experience Director is to lead the sales floor, coach and develop the team, manage performance, and sell. In addition, this role supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

Key responsibilities include:

  • Leading and demonstrating company values within the store
  • Delivering exceptional customer experiences through coaching, zoning, team selling, and personal selling
  • Conducting associate observations and coaching
  • Managing labor hours within the store to drive top-line sales and profit
  • Maintaining visual merchandising standards and overall appearance of the brand

An ideal candidate for this role should have 3+ years of retail leadership experience, a passion for the Victoria's Secret brand, and the ability to improve customer satisfaction and drive customer loyalty.

The estimated salary for this position is between $20.65 and $27.50 per hour, based on location and experience.



  • Monroe, Louisiana, United States BGC Full time

    We are seeking a Customer Experience Operations Director to join our team at BGC. In this role, you will be responsible for ensuring front-end operations and staff are promoting a high level of engagement and customer satisfaction.Key responsibilities include:Working with upper management to proactively address issues and concerns through effective...


  • Monroe, Louisiana, United States Victoria's Secret Full time

    About Victoria's Secret & Co.Victoria's Secret & Co. is a values-based organization that delivers exceptional customer and associate experiences to grow top-line sales. This role reports to the Store Manager.Job Overview:The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development...


  • Monroe, Louisiana, United States Wingstop Full time

    Wingstop is seeking a Customer Experience Ambassador to deliver World Class service. As a Front-of-House Team Member, you will be the face and voice of Wingstop, responsible for providing authentic, positive, and genuine experiences to all guests. Key responsibilities include greeting guests, answering phone calls, taking orders, and delivering exceptional...


  • Monroe, Louisiana, United States Victoria's Secret Full time

    Job DescriptionA dynamic leader is required to drive sales growth, enhance customer experience, and foster a collaborative team environment. Reporting directly to the Store Manager, this role demands exceptional leadership skills, business acumen, and an unwavering commitment to delivering outstanding results.Main Responsibilities:Develop and execute...


  • Monroe, Louisiana, United States Lumen Technologies Full time

    Lumen Technologies, a leading provider of communication and technology solutions, is seeking an experienced Federal Program Management Director to oversee the day-to-day operations of our Federal Programs division. As a key member of our management team, you will be responsible for managing multiple contracts, teams, and stakeholders to deliver exceptional...


  • Monroe, Louisiana, United States Bruckner Truck Sales, Inc Full time

    About the RoleWe are seeking a highly skilled Service Operations Director to lead our Service Department. The successful candidate will be responsible for the safe, efficient, and profitable operation of the department.Job SummaryThe Service Operations Director will advise and make recommendations to Management on the best interests of the Service...


  • West Monroe, Louisiana, United States Walmart Full time

    Job SummaryWe are seeking a skilled Customer Experience and Merchandising Associate to join our team. This role is responsible for ensuring an exceptional customer experience while creating visually appealing store displays.About the RoleThe successful candidate will be responsible for:Maintaining a clean and organized sales floor, including receiving and...


  • Monroe, Louisiana, United States alli Management Solutions Full time

    Job Overviewalli Management Solutions seeks an experienced Revenue Cycle Director to oversee the financial operations of our medical practices and facilities.Key ResponsibilitiesSupervise and coordinate business office activities, ensuring seamless day-to-day operations.Maintain and develop outside managed care and provider relationships to optimize revenue...


  • West Monroe, Louisiana, United States Lemontree Healthcare Full time

    Job OverviewLemontree Healthcare seeks a seasoned Culinary Services Director to oversee the quality and integrity of our food programs.Salary and BenefitsThe estimated annual salary for this position is $80,000 - $110,000 depending on experience.ResponsibilitiesWe are looking for a creative leader who can develop menus that cater to diverse tastes and...


  • Monroe, Louisiana, United States Curative Full time

    About the RoleWe are seeking a highly skilled Executive Director of Osteopathic Medicine Education to join our team at Edward Via College of Osteopathic Medicine (VCOM). As a key member of our academic leadership, you will play a vital role in shaping the future of osteopathic medicine education.Key Responsibilities:Develop and manage curriculum for courses...


  • Monroe, Louisiana, United States Torrid Full time

    Job Summary: We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Torrid. This individual will be responsible for providing exceptional customer service to our guests, addressing their concerns, and resolving issues in a timely and professional manner.About the Role: As a Customer Service Representative, you will...


  • Monroe, Louisiana, United States KFC Full time

    KFC is seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to make a difference in the lives of our guests by providing exceptional customer service and ensuring that every interaction is memorable and positive.About KFCAt KFC, we are committed to serving high-quality food and...


  • Monroe, Louisiana, United States State Farm Insurance Full time

    ​​Key Responsibilities:Provide exceptional customer service, addressing inquiries, complaints, and policy changes in a timely and professional manner.Offer accurate and up-to-date information on insurance products and services to ensure customer satisfaction.Process policy applications, renewals, and cancellations with precision and efficiency.Handle...


  • Monroe, Louisiana, United States Cash America Full time

    **Job Summary:**Cash America is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. In this role, you will be responsible for providing exceptional customer service and driving sales growth in our retail locations.**Key Responsibilities:**Greet and engage with customers to understand their needs and...


  • Monroe, Louisiana, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: A Career OpportunityWe are a brand of honesty, transparency and accountability, committed to providing a safe and stable work environment for our team members. As a Customer Service Representative, you will be responsible for the front of the store, taking orders over the phone, lobby & drive-thru window, and preparing orders for...


  • Monroe, Louisiana, United States State Farm Insurance Full time

    About the Role:We are seeking a highly skilled and customer-focused professional to assist with policy applications, renewals, and cancellations. This role involves providing exceptional service to our customers by answering inquiries, resolving complaints, and processing billing and payment information.Key Responsibilities:Support customers with...


  • Monroe, Louisiana, United States Kangaroo Express Full time

    Kangaroo Express is a leading convenience store chain with a strong presence in the region. As a Retail Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring seamless operations at our stores.Key Responsibilities:Greet customers and provide assistance as neededOperate the cash register...


  • Monroe, Louisiana, United States Affordable Home Furnishings Full time

    Role OverviewWe are seeking an experienced Store Manager to lead our team in sales, collections, and inventory management.Job SummaryThis role involves overseeing the day-to-day operations of a Rent To Own store, ensuring exceptional customer service, and driving revenue growth through effective sales strategies.Key Responsibilities:Sales of furniture,...


  • Monroe, Louisiana, United States Chick-fil-A Full time

    Gain a fulfilling career with Chick-fil-AWe offer flexible scheduling to suit your lifestyle, including closed Sundays for a well-deserved break.* No prior experience necessary* Clear career path opportunities* Comprehensive health insurance plan* Employer matching 401k contribution* Paid vacation days* Free meals while working* Health club reimbursementOur...


  • West Monroe, Louisiana, United States Spherion Full time

    At Spherion, our ideal candidate for a Customer Service Specialist role will be responsible for providing top-notch customer service to clients via phone and email. The estimated annual salary for this position is around $42,000-$60,000, depending on experience and qualifications. In this role, you will assist customers with inquiries and issues in a timely...