Customer Service Representative

1 day ago


Monroe, Louisiana, United States Torrid Full time
Job Summary: We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Torrid. This individual will be responsible for providing exceptional customer service to our guests, addressing their concerns, and resolving issues in a timely and professional manner.

About the Role: As a Customer Service Representative, you will be the primary point of contact for our guests and play a critical role in creating a positive and memorable shopping experience. You will be expected to maintain a high level of product knowledge, address customer inquiries, and provide support to the sales team as needed. The estimated salary for this role is $30,000 - $45,000 per year, depending on experience.

Key Responsibilities:
  • Provide exceptional customer service to guests
  • Address customer inquiries and resolve issues in a timely and professional manner
  • Maintain a high level of product knowledge
  • Support the sales team as needed

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Prior retail experience is preferred but not required.

Benefits: As a Customer Service Representative at Torrid, you will be eligible for a competitive salary, paid time off, and opportunities for career advancement.

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