Insurance Customer Support Specialist

1 day ago


Monroe, Louisiana, United States State Farm Insurance Full time

About the Role:

We are seeking a highly skilled and customer-focused professional to assist with policy applications, renewals, and cancellations. This role involves providing exceptional service to our customers by answering inquiries, resolving complaints, and processing billing and payment information.

Key Responsibilities:

  • Support customers with policy-related matters.
  • Offer accurate and timely information regarding insurance products and services.
  • Process billing and payment inquiries efficiently.
  • Resolve customer issues and complaints in a professional manner.
  • Maintain accurate customer records and update information as needed.

What We Offer:

This position provides access to ongoing training and development opportunities to enhance your knowledge and skills. You will also have the opportunity to work collaboratively with a dynamic team to ensure customer satisfaction.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Compensation:

The estimated annual salary for this position is $52,500 - $72,750, depending on experience.



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