Administrative Operations Manager
2 days ago
We are seeking a highly organized and detail-oriented Administrative Operations Manager to oversee daily office operations and provide administrative support to ensure the smooth and efficient functioning of the office.
This position is responsible for a variety of functions including administrative tasks, marketing and customer service activities, regulatory compliance management, and other tasks as necessary to support the overall success of the organization.
Key Responsibilities:- Office Operations Management
- Oversee daily office operations to ensure efficiency and organization.
- Maintain office supplies, equipment, and systems, ensuring that the office runs smoothly.
- Coordinate office space usage, cleanliness, and maintenance.
- Administrative Support
- Provide administrative support to management and staff, including scheduling meetings, managing calendars, and handling communications.
- Prepare and manage office documents, including correspondence, reports, and presentations.
- Organize and maintain office filing systems, both physical and digital.
- Marketing Support
- Assist with the development and implementation of marketing strategies, including managing social media platforms, website updates, and promotional materials.
- Coordinate events, conferences, and client engagement initiatives.
- Track and report on marketing campaigns and their effectiveness.
- Customer Service Functions
- Serve as the primary point of contact for customers and clients, addressing inquiries and providing support as needed.
- Handle customer complaints and feedback professionally, aiming to resolve issues promptly.
- Manage client communication, ensuring a positive and responsive customer experience.
- Regulatory Compliance
- Ensure office and company compliance with all applicable legal and regulatory requirements.
- Maintain up-to-date knowledge of industry regulations and assist with compliance audits and reporting.
- Assist in the preparation and submission of required regulatory documents and forms.
Estimated salary: $60,000 - $80,000 per year.
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