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HR Information Systems Specialist
2 months ago
Andrews & Cole, LLC is collaborating with a prominent social services organization seeking a Workday HR Information Systems Specialist for a consulting role. This position will operate in a hybrid model and will report to the Director of Information Systems.
WORKDAY EXPERIENCE IS ESSENTIAL - Out-of-state candidates will not be considered
Key Responsibilities:
- Transform business needs into processes and applications that promote efficient and consistent execution.
- Facilitate support and collaboration for process enhancements, solutions, and procedural modifications.
- Assist in the development of existing modules, including annual enrollment and data feeds to external, sensitive technology systems.
- Ensure compliance with Federal, State, and Local Government regulations regarding sensitive information protection and the implementation of information security processes.
- Provide expert assistance for all application and technology-related inquiries, troubleshooting, and resolving technical issues with software vendors. Analyze current systems and propose solutions to enhance efficiency.
- Work alongside various program departments on software project implementations; ensure integration into the organization’s system meets functional requirements and compliance standards.
- Act as an application administrator for multiple business-related applications utilized by HR and Finance, managing user security, conducting regular security audits, and configuring applications in accordance with data protection regulations.
- Research, disseminate, and educate users on best practices for application or module usage, including updates and enhancements. Develop and maintain technical and user documentation while adhering to change management policies.
- Deliver accurate and timely service management and customer service activities, ensuring compliance with Service Level Agreements (SLAs). Independently monitor and document work order requests, providing technical user training solutions.
- Prepare detailed documentation and reporting to support internal and external audits as required.
- Maintain and support data integrity protocols across HR, Payroll, Finance, and IT. Monitor process workflows and conduct audits to ensure data quality and consistency.
- Generate accurate program-related data reports for program staff and auditors as requested and approved by leadership.
- Create and maintain various reporting queries using software reporting tools, data visualization, and Excel. Deliver reporting and analytics solutions tailored to meet internal customer needs.
- Conduct ad-hoc data analysis, resolve discrepancies, and perform regular audits for program-related reporting to assist in maintaining data integrity.
- Prepare periodic and monthly reports for relevant departments.
- Conduct monthly user account audits for senior management and implement necessary corrections.
- Review and assess the effectiveness of existing software applications or modules every few years, developing strategies for improvement.
- Evaluate and interpret specifications and business/user data and reporting requirements.
- Develop user procedures, guidelines, and documentation. Train new and existing users on new processes and functionalities.
- Utilize project management processes for all application upgrades while strictly adhering to established procedures.
- Stay informed about current trends in technology systems, focusing on supporting product changes and service development.
- Maintain confidentiality in accordance with agency policy and legal requirements.
- Participate in departmental, agency, and professional meetings and workgroups as assigned.
- Perform additional duties and responsibilities as assigned.
Qualifications:
- Education: Bachelor’s or Associate degree in Computer Science, Information Technology, or a related field from an accredited institution.
- Minimum of 3 years of experience in Workday application and user account administration, with a background in business or data analysis.
- Experience with Financial Data Management (FDM) is required.
- Advanced proficiency in Microsoft Office applications, web conferencing, application technologies, and data visualization tools.
- Basic understanding of relational database design and structures.
- Ability to evaluate and interpret specifications and business/user data and reporting needs.
