Legal Intake Coordinator

5 days ago


Jacksonville, Florida, United States Baggett Law Full time
Legal Intake Specialist Opportunity at Baggett Law

We are seeking a highly skilled and empathetic Legal Intake Specialist to join our team at Baggett Law. As a key member of our support staff, you will play a crucial role in ensuring the smooth onboarding of new clients and the efficient management of our case load.

Key Responsibilities:
  • Client Communication: Engage with prospective clients to determine the suitability of our law firm for their needs, while providing exceptional customer service and empathy.
  • Data Entry and Case Management: Accurately and efficiently enter client data into our case management system, ensuring seamless onboarding and file management.
  • Administrative Support: Perform various administrative tasks, including spreadsheet management, email correspondence, and transcription of notes, to maintain a well-organized and productive work environment.
  • Marketing and Outreach: Collaborate with our marketing team to develop and implement initiatives that foster relationships with other attorneys and grow our client base.
  • Schedule Management: Coordinate and manage attorney schedules, including consultations and appointments, to optimize caseload growth.
Requirements:
  • Excellent Communication Skills: Possess the ability to communicate effectively and empathetically with clients and colleagues.
  • Technical Proficiency: Demonstrate strong data entry, spreadsheet management, and computer skills.
  • Previous Experience: Previous experience in a legal setting or with CRM and case management software is highly desirable.
  • Customer Service: Previous customer service or sales experience is preferred.

Compensation: $40,000+ depending on experience.



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