Security Specialist

4 weeks ago

Lincoln, Nebraska, United States Signal Full time

Job Summary:

A Signal Dedicated Officer will conduct static security services for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.

Key Responsibilities:

  • Conduct and deliver various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site-specific instructions/post orders.
  • Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
  • Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
  • Interact with internal and external customers on site, cultivating a customer service relationship while striving to provide peace of mind.
  • Communicate with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property-related information and concerns.
  • Responsible for the care of any Signal equipment assigned during shift, including radios, access keys/cards, vehicles, and devices, etc.
  • Consistently de-escalate issues through communication in a professional and prompt manner.
  • Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor, such as reporting standards and service quality.
  • Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as client needs and post-order changes to ensure operational excellence and efficiency.

Requirements:

  • 18 years of age or older
  • High school diploma or GED
  • Pass background check and drug test
  • Must have reliable transportation
  • Complete training modules within the first month
  • Excellent organization, oral, and written communication skills
  • Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times
  • Must be able to move equipment weighing up to 20 pounds

Signal is an Equal Opportunity Employer:

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

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