Sales Ambassador

1 month ago


Lexington, Kentucky, United States Knitwell Group Full time
About Us
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to create a welcoming and inspiring environment where customers can discover their personal style.

The Role
We're seeking a Sales Associate to join our team at Store 1833 in Lexington, KY. As a Sales Associate, you'll be the face of our brand, creating personalized connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is organized and easily accessible. You'll work collaboratively with your team to deliver exceptional customer experiences and contribute to a positive and inclusive store culture.

The Impact You Can Make
In this role, you'll have the opportunity to:
  • Develop strong relationships with customers, understanding their needs and preferences to provide tailored recommendations.
  • Share product knowledge and expertise to help customers find the perfect items.
  • Drive brand loyalty by delivering exceptional customer service and creating memorable experiences.
  • Maintain the highest visual and operational standards, ensuring a seamless shopping experience for customers.
  • Utilize technology to stay informed on company priorities and promotions, providing customers with a seamless omnichannel experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships with colleagues, sharing ideas and providing support.
You'll Bring to the Role
  • Previous sales or customer-facing experience (a plus).
  • A hospitality mindset, always putting customers first.
  • Flexibility to work evenings, weekends, and holidays.
  • Proficiency in technology, including point-of-sale systems.
  • A proactive approach to making thoughtful decisions.
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus eligibility for discounts at other Knitwell Group brands.
  • Support for your individual development and opportunities for growth within our family of brands.
  • A culture of giving back, with opportunities to support local communities.
  • 401(k) benefits.


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