Sales Ambassador
1 month ago
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to create a welcoming and inspiring environment where customers can discover their personal style.
The Role
We're seeking a Sales Associate to join our team at Store 1833 in Lexington, KY. As a Sales Associate, you'll be the face of our brand, creating personalized connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is organized and easily accessible. You'll work collaboratively with your team to deliver exceptional customer experiences and contribute to a positive and inclusive store culture.
The Impact You Can Make
In this role, you'll have the opportunity to:
- Develop strong relationships with customers, understanding their needs and preferences to provide tailored recommendations.
- Share product knowledge and expertise to help customers find the perfect items.
- Drive brand loyalty by delivering exceptional customer service and creating memorable experiences.
- Maintain the highest visual and operational standards, ensuring a seamless shopping experience for customers.
- Utilize technology to stay informed on company priorities and promotions, providing customers with a seamless omnichannel experience.
- Partner with store leaders to achieve individual goals and daily expectations.
- Build productive relationships with colleagues, sharing ideas and providing support.
- Previous sales or customer-facing experience (a plus).
- A hospitality mindset, always putting customers first.
- Flexibility to work evenings, weekends, and holidays.
- Proficiency in technology, including point-of-sale systems.
- A proactive approach to making thoughtful decisions.
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus eligibility for discounts at other Knitwell Group brands.
- Support for your individual development and opportunities for growth within our family of brands.
- A culture of giving back, with opportunities to support local communities.
- 401(k) benefits.
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