Customer Service Ambassador
5 days ago
The Lafayette is seeking a Customer Service Ambassador to join their team.
Shift details:
Part-time, PRN: As needed. Shifts may vary.
Purpose:
The Customer Service Ambassador is often the initial contact and first impression that many people have of Phoenix Senior Living. The Customer Service Ambassador is responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Customer Service Ambassador provides an overview of community information to those inquiries in support of the Community Engagement Director and Executive Director in the marketing and sales efforts.
Key Responsibilities:
- Oversees the community entry area for visitors, guests, and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guests.
- Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families, or visitors and ensures wait times are minimal.
- Greets potential candidates interested in learning more about Phoenix careers and job openings at the community. Director candidates to apply online or captures the candidate's information onsite to launch the recruitment process.
- Answers incoming calls and resident calls within two – three (2 – 3) rings with the appropriate community greeting message and identification.
- Takes complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient.
- Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate.
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, other.
- Sends get well cards to residents in the community (obtain community leaders' signatures before delivering card).
- Sends sympathy cards to families and/or responsible parties as needed (obtain community leaders' signatures before delivering card).
Requirements:
Education/Experience/Licensure-Certification:
- Education: High School Diploma/GED required.
- Proven customer service experience and skills.
- Microsoft Office required.
- Able to multitask and work independently.
- Knowledge and experience in the Senior Living Industry preferred.
-
Customer Service Ambassador
1 week ago
Lexington, Kentucky, United States Phoenix Senior Living Full timeJob DescriptionPhoenix Senior Living is seeking a skilled Customer Service Ambassador to provide exceptional experiences for residents, families, and visitors.Key Responsibilities:Greets potential residents, families, and visitors with a warm welcome and offers beverages.Contacts the Community Engagement Director and Executive Director to meet with...
-
Guest Service Ambassador
2 months ago
Lexington, Kentucky, United States Relais & Châteaux Full timeJob Summary:The Guest Service Agent is a key member of our team, responsible for delivering exceptional guest experiences and ensuring the financial profitability of our hotel. As a Guest Service Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key...
-
Server and Service Ambassador
2 weeks ago
Lexington, Kentucky, United States Avion Hospitality Full timeThe Server and Service Ambassador is responsible for delivering exceptional customer service by taking orders, serving food and beverages, and preparing itemized checks. They may also be responsible for accepting payments, escorting guests to tables, and setting up and clearing tables.Additionally, they will check the identification of patrons to ensure they...
-
Parking Ambassador
3 weeks ago
Lexington, Kentucky, United States Oak View Group Full timeOak View Group Parking Ambassador RoleWe are seeking a skilled Parking Ambassador to join our team at Oak View Group. As a Parking Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient parking experience.Key Responsibilities:Assist guests with parking needs and direct traffic flow in...
-
Parking Ambassador
5 days ago
Lexington, Kentucky, United States Oak View Group Full timeParking Ambassador RoleAt Oak View Group, we're seeking a skilled Parking Ambassador to join our team. As a Parking Ambassador, you'll be responsible for assisting guests with parking needs, directing traffic flow in parking lots, and providing exceptional customer service. You'll also collect parking fees and issue receipts, maintaining the cleanliness and...
-
Customer Service Ambassador
1 month ago
Lexington, Kentucky, United States Aramark Full timeAbout the RoleThis is a unique opportunity to join Aramark Uniform Services as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients nationwide.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide product...
-
Customer Service Ambassador
1 month ago
Lexington, Kentucky, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Ambassador
3 weeks ago
Lexington, Kentucky, United States Tarter Farm and Ranch Full timeCustomer Service RepresentativeAt Tarter Farm and Ranch, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our customers.Key Responsibilities:Customer Communication: Manage incoming calls, emails, and inquiries...
-
Customer Service Ambassador
1 week ago
Lexington, Kentucky, United States Enterprise Full timeKey Responsibilities:As a Customer Experience Representative at Enterprise, you will be responsible for providing exceptional customer service by meeting and greeting customers in a professional, friendly, and timely manner. You will also be required to understand and communicate rental terms and conditions, vehicle features, and other services to our...
-
Customer Service Ambassador
5 days ago
Lexington, Kentucky, United States Enterprise Full timeKey Responsibilities:As a Customer Experience Representative at Enterprise, you will be responsible for providing exceptional customer service by meeting and greeting customers in a professional, friendly, and timely manner. You will also be required to understand and communicate rental terms and conditions, vehicle features, and other services to customers....
-
Customer Service Ambassador
2 months ago
Lexington, Kentucky, United States Mr Appliance Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their appliance-related issues.Key ResponsibilitiesProvide professional and...
-
Customer Service Ambassador
2 weeks ago
Lexington, Kentucky, United States Phoenix Senior Living Full timeConcierge Job DescriptionAt Phoenix Senior Living, we are seeking a skilled and friendly Concierge to provide exceptional customer service and create a warm and welcoming atmosphere for our residents, families, and visitors.Key Responsibilities:Customer Experience: Greet visitors, guests, and residents with a warm welcome, offer beverages, and ensure a...
-
Event Experience Ambassador
1 week ago
Lexington, Kentucky, United States AEG Full timeEvent Experience AmbassadorAEG is seeking a highly skilled Event Experience Ambassador to join our team. As an ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience at our events.Key Responsibilities:Validate guest tickets in a timely and professional manner.Assist guests as...
-
Customer Service Ambassador
1 week ago
Lexington, Kentucky, United States Infinite Connections Full timeJob DescriptionWe are seeking a skilled Customer Relations Representative to foster positive relationships with our customers and donors. As a key member of our team, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for...
-
Customer Service Ambassador
4 weeks ago
Lexington, Kentucky, United States Arete Connections Full timeJob OverviewWe are seeking a highly skilled and empathetic Customer Relations Representative to join our team at Arete Connections. As a key member of our organization, you will be responsible for fostering positive relationships with our customers and donors, providing exceptional customer support, and promoting brand awareness initiatives.Key...
-
Customer Service Ambassador
2 months ago
Lexington, Kentucky, United States U-Haul Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support and assistance.Key ResponsibilitiesAssist customers with...
-
Customer Service Ambassador
5 days ago
Lexington, Kentucky, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members,...
-
Hospital Dining Ambassador
2 weeks ago
Lexington, Kentucky, United States Baptist Health Full timeJob Title: Room Service AmbassadorBaptist Health is seeking a skilled Room Service Ambassador to join our team. As a key member of our Food and Nutrition Services team, you will play a vital role in providing exceptional patient care and creating a culture of comfort and compassion in our healthcare environment.Job Summary:The Room Service Ambassador will...
-
Abercrombie Brand Ambassador
5 days ago
Lexington, Kentucky, United States InsideHigherEd Full timeJob Title: Abercrombie Brand AmbassadorJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as an Abercrombie Brand Ambassador. As a representative of our brand, you will be responsible for providing exceptional customer service, maintaining a high level of store presentation, and driving sales through effective...
-
Global Travel Ambassador
2 months ago
Lexington, Kentucky, United States Gold Shield Indy Worldwide Transportation Full timeJob Title: Global Travel AmbassadorGold Shield Indy Worldwide Transportation, a leading luxury transportation provider, is seeking a highly skilled and dedicated Global Travel Ambassador to join their team.Job Summary:The Global Travel Ambassador will be responsible for providing exceptional travel experiences for thousands of influential clients worldwide....