Licensed Insurance Customer Service Representative

2 weeks ago


Metairie, Louisiana, United States Staff My Agency Full time
Customer Service Representative - Insurance Industry

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the insurance industry. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our insurance products.

Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Establish and maintain strong customer relationships, following up with customers as needed to ensure their needs are met.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote our products.
  • Maintain a strong work ethic, with a total commitment to success each and every day.
Requirements:
  • Property & Casualty license
  • Life and Health license
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail-oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This is a fantastic opportunity to join a dynamic team and grow your career in the insurance industry. If you are a motivated and customer-focused individual, please submit your resume for consideration.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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