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Interim Assistant General Manager

2 months ago

Mt Pleasant, South Carolina, United States Embassy Suites by Hilton Full time

The role of an Assistant General Manager involves supporting the General Manager in overseeing the daily operations of the hotel, ensuring exceptional guest service and financial success.

Key Responsibilities:

As the Assistant General Manager, your primary duties will include aiding the General Manager in managing hotel operations, with a focus on delivering outstanding guest experiences and maintaining financial health. Your specific responsibilities will encompass the following:

  • Assist in leading and managing all hotel operations, including budgeting, strategic planning, and performance management.
  • Act as the multi-department head for Operations, Front Office, and Property Management.
  • Support the recruitment, training, and evaluation of department heads, providing coaching and recognition.
  • Ensure high standards of service quality, operational efficiency, and guest satisfaction.
  • Identify and address gaps in operational performance and productivity.
  • Promote satisfaction among guests and team members.
  • Serve as the acting General Manager in their absence.
Desired Attributes:

At Embassy Suites by Hilton, we value our Team Members and their commitment to our Vision, Mission, and Values. We seek individuals who exemplify the following values:
  • Hospitality - A passion for delivering exceptional guest experiences.
  • Integrity - Commitment to doing the right thing consistently.
  • Leadership - A proactive approach in the industry and community.
  • Teamwork - Collaboration in all endeavors.
  • Ownership - Accountability for actions and decisions.
  • Urgency - A disciplined approach to tasks.
Additionally, we look for candidates who demonstrate:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
Working at Embassy Suites by Hilton:

Embassy Suites by Hilton is a premier hospitality brand, offering a range of accommodations from luxurious hotels to extended-stay suites. Our commitment to providing exceptional guest experiences is at the core of our operations. Our vision is to create remarkable hospitality experiences globally, and our dedicated Team Members are essential to achieving this goal.