Research and Insights Lead

3 days ago


San Jose, California, United States OKX Full time

As a Research and Insights Lead at OKX, you will play a crucial role in driving customer-centricity and innovation across product development phases. Your key responsibilities will include:

Main Responsibilities
  • Identifying research opportunities and developing end-to-end research frameworks
  • Driving business impact through research and generating research roadmaps
  • Leading and executing qualitative and quantitative research projects from planning to reporting
  • Communicating research insights effectively to help teams understand user needs
  • Building research panels and continuous user feedback loops
Requirements
  • Bachelor's degree with at least 12+ years of experience leading research studies
  • Ability to work with executives and influence strategic decisions with crisp communication
  • Solid understanding of primary qualitative and quantitative research methodologies
  • Experience mentoring and coaching team members
  • Flexibility in working style and passion for crypto/blockchain
  • Excellent communication and facilitation skills, including educating the team about user research
  • Strong problem-solving skills and ability to work autonomously in a fast-paced environment

Our commitment to equal employment opportunities ensures diversity and inclusion. We offer a competitive total compensation package, including a salary range of $190,815 - $330,000, performance bonuses, long-term incentives, and comprehensive benefits.



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