Senior UX Researcher and Insights Specialist

3 days ago


San Jose, California, United States Accelon Inc Full time

Role Summary

We are seeking a Senior UX Researcher to join our team at Accelon Inc. This role is responsible for uncovering deep insights that inform the creation of user-centered experiences. As a proactive member of a cross-functional product team, you will identify research opportunities, scope project requirements, and clearly communicate your approach.

The ideal candidate will have experience with various research methods and approaches in remote, field, and lab settings. You will present compelling insights and recommendations to multiple teams and leaders across the organization, driving customer-centric decisions. A clear understanding of how various research functions and data sources contribute to the product development lifecycle is essential.

About the Job

  • Conduct independent research studies from beginning to end, including identifying research questions, defining participant samples, choosing methodologies, designing studies, and executing with attention to detail and quality.
  • Present findings and recommendations to stakeholders, influencing design processes and product development.
  • Act as a vital liaison between design, product management, and marketing teams, championing the voice of the customer.

Requirements

  • Bachelor's +4-5 years and/or Master's Degree in User Experience, Design, Research, or related fields.
  • Experience with digital products, financial services, and ecommerce expertise an advantage.
  • Knowledge of research methods, including card sort, tree test, diary study, in-depth interview, usability testing, and concept testing.

Compensation

This full-time position offers a competitive salary of $84 per hour under a W-2 contract, commensurate with skills and experience.



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