Retail Operations Supervisor

2 weeks ago


New Ulm, Minnesota, United States Runnings Full time
Position Overview: The Retail Operations Supervisor plays a crucial role in supporting the Store Manager in overseeing the merchandising, sales, and overall management of the assigned retail location. This position is dedicated to delivering exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities:
  1. Sales and Financial Oversight: Accountable for the overall sales performance and expense management of the designated retail outlet.
  2. Merchandising Coordination: Directly manage and organize the display and presentation of products to maximize sales.
  3. Inventory Management: Prioritize the distribution of new stock throughout the store to maintain optimal inventory levels.
  4. Customer Assistance: Provide comprehensive support to customers, addressing a wide range of inquiries including purchases, returns, special requests, and complaints.
  5. Collaboration with Buyers: Work closely with Retail Buyers to stay informed about product requirements and relevant information for the store.
  6. Safety Practices: Ensure that safety protocols are followed when handling merchandise by both employees and customers.
  7. Delegation of Responsibilities: Empower managerial staff by delegating authority as appropriate to enhance operational efficiency.


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