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Retail Operations Supervisor

2 months ago


New Ulm, Minnesota, United States Runnings Full time

Position Overview:
The Retail Operations Supervisor serves as a vital partner to the Store Manager in overseeing the merchandising, sales, and overall management of the retail establishment.

Key Responsibilities:
- Deliver exceptional customer service to enhance the shopping experience.
- Manage overall sales performance and control expenses within the retail location.
- Direct and organize the merchandising of products to optimize presentation.
- Prioritize the distribution of new inventory throughout the store.
- Maintain sufficient stock levels in all departments.
- Assist customers with a diverse range of inquiries, including purchases, returns, special requests, and complaints.

Collaboration:
- Work closely with Retail Buyers to stay informed about product requirements and relevant information for the store.

Safety and Delegation:
- Ensure safety protocols are followed when handling merchandise by both staff and customers.
- Delegate responsibilities to managerial staff as appropriate.

Qualifications:

  • Leadership: Ability to inspire and motivate team members.
  • Attention to Detail: Capable of executing tasks with precision and thoroughness.
  • Commitment: Demonstrates loyalty and integrity towards tasks and objectives.
  • Team Collaboration: Works effectively as part of a team.
  • Enthusiasm: Exhibits a strong passion and interest in the role.

Motivations:
- Self-Starter: Driven to achieve results independently.