Business Marketing Communications Specialist
3 weeks ago
We are seeking a highly motivated Business Marketing Communications Assistant to join our team at Bright Insights. As a Business Marketing Communications Assistant, you will be responsible for executing hands-on marketing of telecommunication services. Your primary goal will be to educate and excite customers on the benefits and differentiators of our available services.
Key Responsibilities:
- Maximize sales by working face-to-face with customers at their homes or events set up by our company.
- Develop a high level of initiative and self-motivation to drive sales and customer engagement.
- Position and create product and brand awareness to increase visibility and sales.
- Communicate effectively with customers to explain plans, features, products, and services.
- Increase the visibility of products and services to drive sales and customer satisfaction.
- Create first-rate customer experiences to drive loyalty and retention.
- Meet or exceed sales goals to contribute to the growth and success of Bright Insights.
- Attend requested training sessions and conference calls to stay up-to-date on new products and services.
Training and Coaching:
- Provide positive reinforcement and adult learning techniques to promote learning and skill improvement.
- Engage in side-by-side selling to develop sales and customer engagement skills.
- Maintain sound knowledge of client products and services to provide accurate information to customers.
- Attend requested training sessions and conference calls to stay up-to-date on new products and services.
- Review new product and service offerings from Bright Insights to stay informed and provide accurate information to customers.
Relationship Development:
- Establish and manage critical relationships with customers and partners to drive sales and customer satisfaction.
- Develop and manage positive business relationships with employees at assigned partner locations to drive sales and customer satisfaction.
Requirements:
- 1-2 years of sales experience, customer-service oriented, brand marketing, communications, marketing, event promotion, or outside sales experience considered.
- Superior interpersonal and communication skills to effectively engage with customers and partners.
- Possess the ability to thrive in a fast-paced environment with the ability to multi-task and prioritize tasks.
- Aptitude for sensing and responding to a wide range of customer needs and preferences.
- Ability to listen carefully and actively to understand customer needs and preferences.
- Excellent problem-solving skills to resolve customer issues and concerns.
- Understand and demonstrate integrity, respect, and the ability to develop positive relationships with management, customers, and peers.
- Flexible for scheduling including weekends to accommodate customer needs and preferences.
Persons with experience in business acumen, business development management, business management, business consulting, business growth, business entrepreneurship, business sales development, marketing communications business, and business management skills should apply.
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