Participation Experience Manager

6 days ago


Charleston, West Virginia, United States CVS Health Full time
Key Responsibilities

The Participation Experience Manager will be responsible for delivering exceptional support and service to our participants. Key responsibilities include:

  • Providing personalized guidance and recommendations to help participants achieve their health goals.
  • Offering timely and accurate information on various health-related topics and healthcare options.
  • Promoting a positive team environment and identifying opportunities for process improvements.

This role involves effective communication and problem-solving skills, as well as the ability to handle a high volume of complex inbound calls. In return, we offer a competitive salary range of $21-$24 per hour, depending on experience and location.



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