Customer Service Representative

4 weeks ago


Pewaukee, Wisconsin, United States Kroger Full time
Job Title: Customer Service Representative

Location: Midwest, USA

Estimated Salary: $25,000 - $35,000 per year

About Us:

We are a leading grocery retailer in the Midwest, operating over 140 stores under the retail banners Pick 'n Save and Metro Market in Wisconsin and Mariano's in Illinois.

Job Description:

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, resolving customer concerns, and maintaining a clean and organized store environment.

Responsibilities:
  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
  • Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items, and helping them to retrieve out of reach items
Requirements:
  • High School Diploma or GED
  • 6 months related experience or training; or equivalent combination of education or experience
  • Effective interpersonal and customer service skills
  • Good math skills (ability to add, subtract, multiply, and divide)


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