Customer Service and Marketing Strategist
3 weeks ago
Are you a marketing and customer service expert looking for a challenging role? NCW is seeking a skilled Customer Service and Marketing Strategist to join our team in Pewaukee, WI.
About the Role:
We are looking for an experienced professional to drive customer service, marketing, and brand awareness by developing and deploying product and marketing strategies that effectively communicate the company value proposition.
Key Responsibilities:
- Develop and execute plans to deliver exceptional customer service and support
- Oversee the execution of order processing and customer service activities to ensure world-class standards
- Analyze customer and market trends to identify new business opportunities
- Collaborate with cross-functional teams to develop effective sales and marketing strategies
- Monitor and maintain reports on financial, technological, regulatory, and demographic trends
Requirements:
- Bachelor's degree in Marketing, Business Administration, or related field
- Minimum 3 years of experience in customer service and marketing
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
What We Offer:
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, and paid time off.
How to Apply:
If you are a motivated and results-driven professional looking for a new challenge, please submit your resume and cover letter for consideration.
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