Residential Plumbing Specialist

2 weeks ago


Greensboro, North Carolina, United States Go Green Plumbing, Heating, Air & Electrical Full time
Job Overview

Position Summary:

As a Plumbing Service Technician, you will be responsible for diagnosing and rectifying plumbing issues in residential settings while guiding clients towards informed purchasing choices.

Key Responsibilities:

  • Identify and resolve plumbing system malfunctions, ensuring customer satisfaction is prioritized.
  • Assist clients in understanding their service alternatives, empowering them to make knowledgeable decisions regarding products and services.
  • Provide professional guidance on financing options and maintenance strategies tailored to customer requirements.
  • Exceed performance targets by building strong relationships with customers and fostering repeat business through outstanding service.
  • Work collaboratively with customer service and dispatch teams to drive business success.
  • Maintain a tidy and organized workspace, along with a well-equipped service vehicle to promote efficiency and professionalism.
  • Participate in ongoing education through training sessions, team meetings, and company events.
  • Support the development of apprentices by providing mentorship and training, enhancing the skills and efficiency of future technicians.

Qualifications for Success:

  • In-depth knowledge of local plumbing regulations and the ability to apply them in practical situations.
  • Demonstrated expertise in soldering, pipe threading, fixture installation, and gas leak testing and repair.
  • Commitment to continuous learning and professional development.
  • Possess a clean and safe driving record.
  • Highly organized with strong follow-through capabilities.
  • Excellent verbal and written communication skills.
  • Integrity and strong interpersonal skills, capable of forming solid connections.
  • A desire for personal growth and improvement as a technician.
  • A competitive spirit with a passion for teamwork and collective success.


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