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Residential Electrical Technician

2 months ago

Greensboro, North Carolina, United States Go Green Plumbing, Heating, Air & Electrical Full time
Job Overview

Position Summary

As a key player in our electrical services division, you will be responsible for diagnosing and resolving electrical issues within residential properties. Your expertise will empower homeowners to make knowledgeable choices regarding their electrical systems. Whether you are a certified electrician or a highly skilled technician with extensive electrical knowledge, your role is vital in delivering exceptional service and guidance to our clientele.

Key Responsibilities

  • Conduct all types of general electrical service calls efficiently in residential environments.
  • Establish strong rapport with clients to assist them in selecting appropriate products and services tailored to their requirements.
  • Guide customers through financing options and the advantages of maintenance plans.
  • Strive to surpass performance targets by adhering to service standards and maintaining a high level of professionalism.
  • Present yourself as an expert to gain trust, leading to increased referrals and repeat business.
  • Work collaboratively with customer service and dispatch teams to enhance overall business performance.
  • Maintain a clean and organized work area and vehicle, ensuring a well-stocked inventory of tools and supplies.
  • Engage actively in company training sessions, meetings, trade shows, and retreats to further develop your skills and knowledge.
  • Take on a mentorship role by training apprentices, ensuring they acquire the skills to perform repairs and installations efficiently and accurately.
  • Ensure timely and accurate submission of all documentation, including invoices, time cards, feedback, and option sheets.

Qualifications for Success

  • While a formal electrical license is not mandatory, a comprehensive understanding of local electrical codes and their practical application is highly valued.
  • Proven experience in electrical repair techniques, including knowledge of electrical components, junction boxes, circuit breakers, tracing lines, and interpreting wiring diagrams.
  • A dedication to continuous education and training within the electrical industry.
  • A clean driving record, demonstrating responsibility and respect for company vehicles.
  • Exceptional organizational abilities and a commitment to follow through on tasks and responsibilities.
  • Strong verbal and written communication skills to effectively relay information to clients and colleagues.
  • High integrity and advanced interpersonal skills, fostering the development of trustworthy relationships.
  • A persistent desire for personal and professional growth, consistently striving for improvement.
  • A competitive spirit that values both individual accomplishments and team success.