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Healthcare Support Specialist

2 months ago

Fresno, California, United States Sante Health Full time
Job Overview

Sante Health System is seeking a dedicated full-time Medical Assistant to enhance our healthcare services at Advanced Gastroenterology & Hepatology Associates. This role is essential in supporting the provision of comprehensive healthcare and effective patient management.

REQUIREMENTS
  • High school diploma or GED is mandatory.
  • Completion of an accredited Medical Assistant program is essential.
  • Certification from the American Association of Medical Assistants is required.

Ideal candidates will possess outstanding interpersonal and communication abilities, demonstrate proficiency in multitasking within a dynamic environment, and maintain a strong commitment to precision and detail in their work.

KEY SUCCESS FACTORS
  1. Understanding of medical office protocols, including surgical procedures.
  2. Familiarity with medical practices to assist in patient care.
  3. Knowledge of examination, diagnostic, and treatment room protocols.
  4. Proficiency with medical tools and equipment for patient care.
  5. Awareness of safety hazards and preventive measures to ensure a secure workplace.
  6. Ability to assist in various treatments and medications as directed.
  7. Competence in taking vital signs.
  8. Expertise in maintaining accurate records and documenting test results.
  9. Capability to uphold departmental quality assurance standards.
  10. Skill in fostering effective relationships with patients, medical personnel, and the community.
  11. Ability to maintain confidentiality and quality control standards.
  12. Calm and effective response in emergency situations.
  13. Ability to interpret and apply guidelines and procedures effectively.
  14. Clear communication skills.
  15. Understanding of the relationship between surgical departments and laboratory/radiology.
  16. Proficiency in grammar, spelling, and punctuation for accurate patient documentation.
  17. Skill in operating office equipment such as computers, photocopiers, and fax machines.
  18. Ability to answer phones in a courteous and helpful manner.
  19. Clear and concise verbal communication.
  20. Ability to read, comprehend, and follow both oral and written instructions.
  21. Capacity to establish and maintain effective working relationships with patients, physicians, and colleagues.
PRIMARY RESPONSIBILITIES
  1. Perform selected nursing and administrative tasks, including referrals and authorizations.
  2. Prepare patients for examinations and treatments, including taking vital signs.
  3. Set up examination and treatment rooms with necessary instruments and supplies.
  4. Administer injections and apply dressings and splints.
  5. Maintain and prepare supplies and equipment for treatments, ensuring proper sterilization.
  6. Assist physicians with minor surgical procedures and physical examinations.
  7. Screen calls for appropriate referrals to physicians or providers.
  8. Communicate provider information to patients via phone or mail.
  9. Provide general information regarding departmental policies and procedures.
  10. Maintain patient files, records, and other relevant information.
  11. Compile and summarize technical and statistical data for reports.
  12. Participate in required meetings and committees as necessary.
  13. Engage in professional development activities and maintain relevant affiliations.
  14. Ensure patient confidentiality in accordance with HIPAA regulations.
  15. Adhere to all Medical Assistant competencies.
  16. Contribute to a collaborative work environment by following additional job-related instructions and performing other duties as assigned.

If you possess the qualifications outlined above and are eager to deliver exceptional care to our patients, we would like to hear from you.


ABOUT SANTE HEALTH SYSTEM

Sante Health System is a Management Services Organization dedicated to serving a diverse clientele. Our name, derived from the French word for health, reflects our commitment to promoting well-being, progressive care, and leadership within our community.

As one of the leading healthcare claims and billing management organizations in Central California, Sante boasts a robust network of physicians, health plans, and service providers, all aimed at enhancing patient care in a managed environment. Our extensive range of client services includes billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing, physician services, practice management, provider relations, quality improvement, and utilization management.

With over 25 years of community service, we recognize that our success in improving patient quality of life is rooted in our exceptional team. We foster a workplace culture filled with talented, driven, dedicated, innovative, and service-oriented professionals. We offer competitive compensation, comprehensive benefits including medical, dental, vision, and life insurance, a 401k retirement plan, paid time off, and opportunities for career advancement. Being part of our organization is akin to being part of a large family.