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In-Room Dining Ambassador

2 months ago

Philadelphia Pennsylvania, United States SOFITEL Full time

SOFITEL Job Description

**Key Responsibilities:**

* Engage with guests to create a memorable in-room dining experience, showcasing your unique personality and skills.

* Collaborate with the Food & Beverage team to ensure quality of food, food presentation, timeliness of orders, and efficiency of service.

* Work autonomously and resolve any guest issues that may arise.

* Support team members on the floor, including bartenders, servers, hostess, and managers.

* Exercise good judgment and intuition to anticipate guests' needs and take initiative to connect with them.

* Lead operations and address guest feedback to ensure their satisfaction.

**What We Offer:**

* The opportunity to work in a dynamic and fast-paced environment.

* The chance to develop your skills and expertise in food and beverage service.

* A collaborative and supportive team environment.

* Opportunities for growth and advancement within the company.

**Requirements:**

* Excellent communication and interpersonal skills.

* Ability to work well under pressure and multitask.

* Strong attention to detail and ability to maintain a clean and organized workspace.

* Ability to work a flexible schedule, including evenings and weekends.

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.