Patient Experience Manager
2 weeks ago
Job Summary: We are seeking a highly skilled and experienced Patient Experience Manager to join our team at the University of Minnesota School of Dentistry. This is a critical role that requires strong leadership and communication skills to oversee the patient experience and front desk operations.
Key Responsibilities:
- Lead and manage the patient experience team to ensure high-quality service delivery.
- Develop and implement strategies to improve patient satisfaction and experience.
- Collaborate with clinical administration and staff to ensure seamless operations.
- Provide leadership and supervision to a team of 25+ customer support staff.
- Develop and maintain patient satisfaction reports and metrics.
Requirements:
- BA/BS degree plus at least five years of experience, or an advanced degree plus at least three years of experience.
- 6+ years of experience leading a team.
- Proven history of successful team building and supervisor development.
- Excellent interpersonal and customer service skills.
- Ability to communicate effectively with diverse populations.
About the Department: The University of Minnesota School of Dentistry is the state's only dental school and a regional resource for dental education, consulting services, patient treatment, and continuing dental education. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.
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Patient Experience Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Select Medical Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Select Medical's Critical Illness Recovery Hospitals. As a key member of our patient care team, you will play a vital role in promoting an exceptional patient experience and supporting the recovery of our patients.Key ResponsibilitiesAssist...
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Patient Experience Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Select Medical Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Select Medical's Critical Illness Recovery Hospitals. As a key member of our patient care team, you will play a vital role in ensuring that our patients receive exceptional care and support during their stay with us.ResponsibilitiesAssist with...
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Health Unit Coordinator
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Minneapolis, Minnesota, United States Fairview Health Services Full timeJob Summary:The Health Unit Coordinator is a vital member of the Emergency Department team at Fairview Southdale Hospital. This role is responsible for providing exceptional patient experience by greeting and checking in guests, coordinating activities to support patient care staff, and managing medical records and data flow within the unit. The ideal...
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Health Unit Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryWe are seeking a highly organized and customer-focused Health Unit Coordinator to join our team at Fairview Southdale Hospital. As the primary receptionist and concierge for the Emergency Department, you will be responsible for crafting a positive first impression for our patients and guests. Your exceptional communication and decision-making...
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Health Unit Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob Summary:We are seeking a skilled Health Unit Coordinator to join our team at Fairview Southdale Hospital. As a key member of our multidisciplinary team, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our unit.Key Responsibilities: Provide warm and welcoming greetings to patients and families...
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Hospice Patient Care Manager RN
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Hospice Patient Care Manager RN
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RN Home Health Patient Care Manager
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Patient Care Services Manager RN
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Patient Care Manager RN CVICU Leader
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Customer Experience Manager
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Patient Care Supervisor
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Traffic Project Manager
1 week ago
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Patient Navigator
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Patient Service Representative
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Representative to join our team at University of Minnesota Physicians. As a Patient Representative, you will play a vital role in maintaining a welcoming and efficient environment for our patients and staff.Key ResponsibilitiesProvide exceptional customer service to patients, guests, and...
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Patient Care Supervisor
1 month ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob Title: Patient Care SupervisorJob Summary:We are seeking a highly skilled and experienced Patient Care Supervisor to join our team at Fairview Southdale Hospital. As a Patient Care Supervisor, you will play a critical role in leading our dynamic and fast-paced Care Suites and CV/EP Lab Unit. Your primary responsibility will be to assist the...
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Patient Access Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Specialist II to join our team at Fairview Health Services. As a key member of our Revenue Cycle Management team, you will play a critical role in creating a positive first impression of our organization and ensuring an exceptional experience for our patients.Key ResponsibilitiesInterview and...
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Patient Care Supervisor
3 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob Title: Patient Care SupervisorJob Summary:We are seeking a skilled Patient Care Supervisor to join our team at Fairview Southdale Hospital. As a Patient Care Supervisor, you will play a key role in leading our dynamic and fast-paced Care Suites and CV/EP Lab Unit. Your primary responsibility will be to assist the Manager/Director with department...
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RN Patient Care Manager Home Health Leader
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