Relationship Building Specialist

1 month ago


Leesburg, Florida, United States Jenkins Genesis of Leesburg Full time

About the Role:

Jenkins Genesis of Leesburg is seeking a highly motivated and customer-centric individual to fill the position of Customer Relations Specialist. This full-time, hourly administrative role is based in Leesburg, Florida and offers a great opportunity for an individual looking to grow their career in the auto industry.

Key Responsibilities:

  • Build and maintain strong relationships with customers by providing attentive and personalized service
  • Act as a primary point of contact for customers, addressing any inquiries or concerns they may have
  • Coordinate and schedule vehicle service appointments
  • Ensure timely and accurate communication with customers regarding any updates or changes to their service appointments
  • Collaborate with other departments to resolve any customer issues and enhance overall customer satisfaction
  • Proactively seek out customer feedback and utilize it to improve our services and processes
  • Maintain organized and accurate records of customer interactions and transactions
  • Keep up to date with product knowledge and company policies to effectively assist customers with their needs

Requirements:

  • High school diploma or equivalent is required
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and basic computer skills
  • Must be able to work full-time and have a flexible schedule, including weekends

Equal Employment Opportunity:

Jenkins Genesis of Leesburg provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.



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