Customer Service Ambassador
5 days ago
At U-Haul, we're seeking a Customer Service Representative to be the face of our exceptional service. This role involves working with customers to provide assistance with U-Haul products and services. You will work as part of a supportive team to ensure customers get all the help they need on their journeys. As a Customer Service Representative, you will inspect and maintain equipment, assist customers using up-to-date technology to dispatch and return equipment, and participate in ongoing continuous education through U-Haul University.
Estimated Salary: $40,000 - $60,000 per year (dependent on location)
If you're a people person who loves helping others, we encourage you to apply for this rewarding opportunity.
Key Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Other duties as assigned.
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