Customer Service Representative
3 weeks ago
As a Customer Service Representative at Food Lion, you will play a vital role in providing an exceptional shopping experience for our customers. With a focus on fast, easy, and friendly service, you will work closely with the Customer Service Manager to maintain high standards of customer satisfaction.
Key Responsibilities
• Provide prompt and accurate service to customers, creating a positive shopping experience
• Greet each customer by name and use effective communication skills to engage them throughout their visit
• Unload groceries from carts to belts, ensuring efficient bagging and checkout processes
• Check every cart and under baby seats for items before completing orders
• Follow correct bagging procedures and handle payment transactions according to standard practice
Requirements
• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability to learn multiple tasks and technical requirements of the job
• Ability to perform cashier and service center tasks
Physical Requirements
• Ability to stand 100% of the time, frequently walking short distances
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
The estimated salary for this position is around $35,000 - $45,000 per year, depending on location and experience.
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