Sales and Customer Service Specialist

7 days ago


Fulton, New York, United States Engine Systems Inc Full time

**Job Title:** Sales and Customer Service Specialist

**Overview:** Engine Systems, Inc is a leading provider of engine systems in Rocky Mount, NC. We are seeking an experienced Sales and Customer Service Specialist to join our team.

**Job Summary:** The successful candidate will be responsible for generating new business opportunities, building relationships with customers, and providing exceptional customer service.

**Responsibilities:

  • Identify and pursue new sales leads, nurturing existing customer relationships and expanding the company's customer base.
  • Collaborate with internal teams to provide solutions that meet customer needs, ensuring timely and effective delivery of products and services.
  • Process customer inquiries, quotes, and orders, ensuring accuracy and attention to detail.
  • Provide technical assistance and support to customers, resolving issues and concerns in a professional manner.
  • Develop and maintain accurate records of customer interactions, sales data, and performance metrics.

**Qualifications:** To be successful in this role, you will need:

  • Proven experience in sales, customer service, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Familiarity with Microsoft Office Suite and other productivity tools.
  • A minimum of two years' experience in a similar role, or equivalent combination of education and experience.

**Estimated Salary:** $55,000 - $65,000 per year, depending on experience and qualifications.



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