Sales and Customer Service Specialist
7 days ago
**Job Title:** Sales and Customer Service Specialist
**Overview:** Engine Systems, Inc is a leading provider of engine systems in Rocky Mount, NC. We are seeking an experienced Sales and Customer Service Specialist to join our team.
**Job Summary:** The successful candidate will be responsible for generating new business opportunities, building relationships with customers, and providing exceptional customer service.
**Responsibilities:
- Identify and pursue new sales leads, nurturing existing customer relationships and expanding the company's customer base.
- Collaborate with internal teams to provide solutions that meet customer needs, ensuring timely and effective delivery of products and services.
- Process customer inquiries, quotes, and orders, ensuring accuracy and attention to detail.
- Provide technical assistance and support to customers, resolving issues and concerns in a professional manner.
- Develop and maintain accurate records of customer interactions, sales data, and performance metrics.
**Qualifications:** To be successful in this role, you will need:
- Proven experience in sales, customer service, or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Familiarity with Microsoft Office Suite and other productivity tools.
- A minimum of two years' experience in a similar role, or equivalent combination of education and experience.
**Estimated Salary:** $55,000 - $65,000 per year, depending on experience and qualifications.
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