Front Desk Administrator

3 days ago


Fort Lauderdale, Florida, United States Retina Group of Florida Full time

Are you looking for a challenging and rewarding career opportunity in a dynamic healthcare environment? The Retina Group of Florida is seeking a highly skilled Front Desk Administrator to join our team.

About the Opportunity

This full-time position comes with an estimated salary of $45,000 per year and offers excellent benefits. As a Front Desk Administrator, you will be the first point of contact for patients and will be responsible for providing exceptional customer service.

Key Responsibilities
  • Answer phones and respond to patient inquiries in a professional and friendly manner
  • Schedule patient appointments efficiently and effectively
  • Collect co-payments and outstanding balances accurately
  • Filing, faxing, and other miscellaneous front desk tasks as needed
  • Knowledge of multiple insurances, referral, and authorization processes
  • Troubleshoot insurance claims issues promptly

You will also have the opportunity to develop your skills in our Electronic Medical Records (EMR) and practice management system.

Requirements
  • Excellent communication skills for effective patient interaction
  • Flexibility with hours and local area travel may be required
  • Computer proficiency for an office that is nearly 100% electronic
  • Ability to work in multiple software programs/applications
  • Exhibit patience and compassion when interacting with patients
  • Ability to prioritize tasks properly and manage multiple responsibilities


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