Front Desk Administrator
3 days ago
Are you looking for a challenging and rewarding career opportunity in a dynamic healthcare environment? The Retina Group of Florida is seeking a highly skilled Front Desk Administrator to join our team.
About the OpportunityThis full-time position comes with an estimated salary of $45,000 per year and offers excellent benefits. As a Front Desk Administrator, you will be the first point of contact for patients and will be responsible for providing exceptional customer service.
Key Responsibilities- Answer phones and respond to patient inquiries in a professional and friendly manner
- Schedule patient appointments efficiently and effectively
- Collect co-payments and outstanding balances accurately
- Filing, faxing, and other miscellaneous front desk tasks as needed
- Knowledge of multiple insurances, referral, and authorization processes
- Troubleshoot insurance claims issues promptly
You will also have the opportunity to develop your skills in our Electronic Medical Records (EMR) and practice management system.
Requirements- Excellent communication skills for effective patient interaction
- Flexibility with hours and local area travel may be required
- Computer proficiency for an office that is nearly 100% electronic
- Ability to work in multiple software programs/applications
- Exhibit patience and compassion when interacting with patients
- Ability to prioritize tasks properly and manage multiple responsibilities
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