Lead CBX Associate

3 weeks ago


Tallahassee, Florida, United States CycleBar Tallahassee Full time
Job Overview

We are seeking a highly motivated and sales-driven individual to join our team as a Lead CBX Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and leading our CBX staff to achieve their goals.

Responsibilities
  • Lead and supervise CBX staff to ensure exceptional customer service and sales performance
  • Train and develop CBX staff on sales and customer service skills
  • Provide top-notch service to all new and existing riders
  • Execute sales and hospitality process for first-time rider experience, follow-up, and close potential members
  • Meet member and retail sales goals assigned by General Manager
  • Work collaboratively with studio management and franchise owner(s)
  • Participate in special events to promote the club
Requirements
  • Excellent sales, communication, and customer service skills
  • Leadership ability and experience in a supervisory role
  • Ability to take on tasks from other leaders on staff
  • Goal-oriented with an ability to achieve sales in memberships and retail
  • Ability to learn and use the Club Ready software system
  • Fluent in English and excellent communication skills via in-person, phone, and email
  • Ability to work under pressure and meet tight deadlines
  • Proficient computer skills
  • Flexibility for a non-traditional schedule including some holiday, early-morning, and weekend availability
Benefits
  • Ride for free at ANY time when there is a bike available
  • Work a non-traditional structured schedule
  • Let your voice be heard You will have access to others in the CycleBar community from your studio, studio's across the country, and the corporate team

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