Licensed Practical Nurse/Intake and Triage Specialist

2 weeks ago


Portland, Oregon, United States CareOregon Full time
Job Summary

This position plays a vital role in providing clinical triage support to patients, families, and caregivers, as well as supporting the hospice field staff and informing the clinical staff if a home visit is needed.

Key Responsibilities
  • Manage all incoming phone calls for hospice, providing timely and compassionate support to patients and families.
  • Under the direction of an RN, review all incoming referrals and collaborate with clinicians to gather necessary information to determine appropriateness for hospice services.
  • Collaborate with RN and other members of the hospice office regarding referrals to ensure timely intakes are scheduled.
  • Provide telephonic triage support to patients, families, caregivers as needed for Hospice field staff and advocate for patient needs through support and communication with hospice IDT.
  • Assist in reviewing and assigning RN case manager and Hospice team to new referrals.
  • Under the direction of an RN, make patient visits as needed for back-up and support.
  • Gather and review medical records and medication list for accuracy.
  • Responsible for documentation in the electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards according to policies and procedures.
  • Assist with hospice chart reviews, as requested.
  • Order DME, medications or supply refills through PBM/3rd party vendor, as appropriate and in line with the practice standard.
Requirements
  • Graduate of an accredited LPN training program.
  • Current unencumbered LPN license in the State of Oregon.
  • Minimum 1 year experience in hospice, palliative care/oncology, geriatrics and/or home health.
  • Experience providing triage support for patients.
  • CPR certification at hire or within 6 months in position.
Preferred Qualifications
  • Minimum 2 years experience in hospice, palliative care/oncology, geriatrics and/or home health.
Working Conditions

This is a hybrid position working Friday to Monday, 10-hour shifts, with 75% of work done remotely and 25% of work involving patient visits in the field.

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply. We are an equal opportunity employer.



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